Account view

Microloan app

2024

This project, owned by a microloan company in Mexico, aims to enable a segment of people without access to financial products to start building their credit scores.

Account view

Microloan app

2024

This project, owned by a microloan company in Mexico, aims to enable a segment of people without access to financial products to start building their credit scores.

Account view

Microloan app

2024

This project, owned by a microloan company in Mexico, aims to enable a segment of people without access to financial products to start building their credit scores.

Outcome

The current version of the product doesn't provide users with a complete account section. They can't access their security settings or get detailed information about their payments and deposit accounts. To address this, I began mapping out the existing information architecture and identifying new sections that would be needed. Involved cross-functional teams in this process to understand their requirements. I also conducted a benchmark review and analyzed user feedback to improve the customer experience. The new account view will be released in stages, coordinating with other teams to enhance the product and meet user needs more effectively.

Role

Senior Product Designer

Team

Sebastian Cozzarin - Product Manager

Daniel Flores - Android

Estephany Moreno - Data

Aldo Gustavo - QA

Outcome

The current version of the product doesn't provide users with a complete account section. They can't access their security settings or get detailed information about their payments and deposit accounts. To address this, I began mapping out the existing information architecture and identifying new sections that would be needed. Involved cross-functional teams in this process to understand their requirements. I also conducted a benchmark review and analyzed user feedback to improve the customer experience. The new account view will be released in stages, coordinating with other teams to enhance the product and meet user needs more effectively.

Role

Senior Product Designer

Team

Sebastian Cozzarin - Product Manager

Daniel Flores - Android

Estephany Moreno - Data

Aldo Gustavo - QA

Outcome

The current version of the product doesn't provide users with a complete account section. They can't access their security settings or get detailed information about their payments and deposit accounts. To address this, I began mapping out the existing information architecture and identifying new sections that would be needed. Involved cross-functional teams in this process to understand their requirements. I also conducted a benchmark review and analyzed user feedback to improve the customer experience. The new account view will be released in stages, coordinating with other teams to enhance the product and meet user needs more effectively.

Role

Senior Product Designer

Team

Sebastian Cozzarin - Product Manager

Daniel Flores - Android

Estephany Moreno - Data

Aldo Gustavo - QA

More projects

More projects

Crypto debit

Role: Staff Product Designer

I participated designing the first crypto debit card's: UX design, strategy for launching features, improving design systems, syncing cross-functional teams, and managing stakeholders.

Crypto debit

Role: Staff Product Designer

I participated designing the first crypto debit card's: UX design, strategy for launching features, improving design systems, syncing cross-functional teams, and managing stakeholders.

Crypto debit

Role: Staff Product Designer

I participated designing the first crypto debit card's: UX design, strategy for launching features, improving design systems, syncing cross-functional teams, and managing stakeholders.

Trading app

Role: Staff Product Designer

I helped launch a trading app for Bitso's users in Mexico and LATAM by conducting research, studying the user base of its web product, and leading the design of an app that users love and use as their primary on-the-go trading product.

Trading app

Role: Staff Product Designer

I helped launch a trading app for Bitso's users in Mexico and LATAM by conducting research, studying the user base of its web product, and leading the design of an app that users love and use as their primary on-the-go trading product.

Underwriter tool

Bobtail

Role: Senior Product Designer

I designed an internal tool for employees and support agents to view all client information, analyze risk, and take quick actions. The tool also facilitated communication with third-party providers to approve or deny credit lines or factoring applications.

Underwriter tool

Bobtail

Role: Senior Product Designer

I designed an internal tool for employees and support agents to view all client information, analyze risk, and take quick actions. The tool also facilitated communication with third-party providers to approve or deny credit lines or factoring applications.

Content marketplace

Voxfeed

Role: Senior Product Design Manager

Managed product design during the company's pivot to becoming a content creator's marketplace and redesigned the platform and its apps. We focussed on improving the campaign creation process and how creators and brands did business, enhancing outcomes for both brands and creators.

Content marketplace

Voxfeed

Role: Senior Product Design Manager

Managed product design during the company's pivot to becoming a content creator's marketplace and redesigned the platform and its apps. We focussed on improving the campaign creation process and how creators and brands did business, enhancing outcomes for both brands and creators.

Brand design system

Role: Senior Product Designer

Over the course of a four-month collaboration, I worked to create design principles that would guide the brand's redesign. Through our research process, we gained a better understanding of the target market and made design decisions.

Brand design system

Role: Senior Product Designer

Over the course of a four-month collaboration, I worked to create design principles that would guide the brand's redesign. Through our research process, we gained a better understanding of the target market and made design decisions.

© 2024 Crafted by me 🥃

© 2024 Crafted by me 🥃

© 2024 Crafted by me 🥃